Service Management: Operations, Strategy, Information Technology ISE, 10e (eBook) Department_Engineering Edition: 2

Edition: 2

with this definitive guide that offers clear and straightforward explanations

Overview: Acclaimed for its practical

It brings the mindset

Overview: This is the third edition of a popular introductory guide to the function and future of the air cargo supply chain

Service Management: Operations, Strategy, Information Technology ISE, 10e (eBook) Department_Engineering Edition: 2Overview: Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID 19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global